Successful customer service relies on maintaining and sharing key customer data, such as support ticket information, across your entire organization and the critical systems for each team. Bedrock Data enables you to create continuous, bidirectional integrations with Zendesk. Now any time records are changed or added, the corresponding data in your CRM, marketing automation, and other business systems updates as well.
Default Integration Behavior:
- Read and Update Organizations
- Read Tickets
- Read and Update Users